FAQ

How Long Will Delivery Take?

We aim to dispatch all orders within 24 hours. Items should take between 2-3 working days to arrive. However delivery times may vary during busy time periods.

What If I Need to Return My Item/s? 
 
Because of the high quality of our products we hope you would never need to return any of our products. However, if you are not 100% satisfied with any item from our store, there is a 14 day return period after you receive your item. Please see our delivery & returns page for more information.

What Payment Methods Are Available? 

We accept a wide range of credit/debit card payments, as well as PayPal.

What If I Need to Cancel My Order? 

If you would like to cancel your order, please email us at support@oceantranquil.com within 2 hours of ordering.

What Is Your Privacy Policy?

You can find our privacy policy here. 

Anything Else?

If you have any other questions that we have not answered on this page, please do not hesitate to contact us here.